Contact
Somebody actually answers
Support runs through Telegram and that is the quickest route. If you would rather use a form, your message is recorded and we follow up from there.
Telegram
For anything about UID verification, account balance or VIP access, Telegram is the only channel where we can check it there and then.
Form
Or write here
Questions
Support contact FAQ
Telegram at @CoinePro_Admin is the fastest route. For UID verification, account-balance checks or VIP access, message us there directly.
Support messages are usually reviewed the same day. The exact response time depends on message volume and whether we need to check an exchange account.
Include the exchange name, your UID and a clear description of the problem. Never send an API key, password, two-factor code or wallet recovery phrase.
We never ask for an API key, a password or a two-factor code. Any message that does is not from us.